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Our Story

ABOUT

Founded in 1987, SH Office Records Management spent 37 successful years serving East Tennessee as a paper shredding and file storage business. In 2016, realizing how information storage was developing, the SH Office Records Management team decided to change their approach by adapting to new technologies. They started laying plans to build the region’s first enterprise data center in over 25 years, and SH Data Tech was born.

After hearing from the community, the need for a one-stop IT company in the region became overwhelmingly apparent. So our goals shifted. Instead of just providing data center services, we decided to offer managed IT, tech support, and colocation all under one roof. So, as we began building our future data center, we also began providing managed IT.

During the transition from paper storage to IT services, Covenant Health, East Tennessee’s largest employer, became the primary owner of SH Data Tech. Our Covenant alliance has allowed our employees to network and learn from the biggest names in our region. Their support has also helped us specialize in IT solutions for healthcare providers, an increasingly important sector in our world today. Although still independent from Covenant, we’ve adapted some of their workflows to our business and utilized their resources to serve our clients better.

SH Data Tech Team Photo

The Data Center at SH Data Tech opened to the public in early 2020, and because our data center is 2N redundant, we are easily the region’s most reliable public data center.

The response to our grand opening was resounding. Many organizations were more than ready to colocate their business data with us. Small, local businesses purchased racks, and nationwide companies began calling for primary storage and disaster recovery services. Our vision had finally become a reality.

Because data centers are becoming increasingly necessary, our new vision is to see the Data Center at SH Data Tech serve as the best primary storage and disaster recovery site for businesses across the Southeast and the United States. Coupled with our IT services, we’re able to provide an unrivaled service that many business leaders need. Ultimately, we’re here to make technology more accessible so that our clients, employees, and neighbors can focus on what matters most.

But it’s not just about providing excellent IT service. As the region’s unrivalled technology partner, every employee at SH Data Tech strives to follow our core values:

  • Value others and be of value
  • Understand and be understood
  • Be effective and efficient
  • Be responsive and responsible
  • Be clean and clear

These core values guide our interactions with our clients, our staff, and the public. Our hope is that these values also go beyond business and impact the personal lives of the people we serve.

We’re excited that you’re here, and we can’t wait to show you the SH Data Tech difference. Please don’t hesitate to reach out to find out more.